Shipping

Your Ooloula order will always be shipped safely using reliable delivery services such as DHL, PostNL, and FedEx.

A tracking number will be shared with you on the day your order is shipped.

Netherlands
  • Free shipping.
  • Your Ooloula bracelet(s) will be delivered within 1 -2 working days.
Europe
  • Free shipping for all orders over € 100 / £ 86.
  • For orders below € 100 / £ 86 the shipping costs are € 9.95 / £ 8,50.
  • Your Ooloula bracelet(s) will be delivered within 1 -3 working days.
  • Your order is
Rest of the world
  • Free shipping for all orders over € 200 / $ 135.
  • For orders below € 200 / $ 135, the shipping costs are € 19.95 / $ 23,50.
  • Your Ooloula bracelet(s) will be delivered within 1 -6 working days.
Returns

About returns: fill in the return form and send it to us. Do you opt for an exchange? Then you will receive your exchanged Ooloula bracelet within 1 to 2 working days. If you opt for a refund, you will receive the amount back within 2 days.

Please note, each bracelet is carefully handcrafted in the Netherlands. We strive to send out each piece within 24 hours.

  • Europe: Orders will be delivered within 1 - 3 working days.
  • Worldwide: Orders will be delivered within 1-6 working days.

Good to know

International Orders, meaning outside Europe, are responsible for overseas shipping costs, and for all incurred delivery fees, VAT taxes and import surcharges for all exchanges and refunds. (Make sure to contact us before returning a bracelet, we will support you in trying to prevent these fees).

Need assistance? Send us a message at hello@ooloula.com or via WhatsApp. We are available seven days a week, including holidays, to assist you.